Privacy Policy

1. Introduction

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ksljohor.com or submit an enquiry through our website or WhatsApp.

By using this website, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use this website.

2. Who We Are

Website operator: Mun Wai Yi (Joey Mun)

Agency: GT Nelson Realty Sdn Bhd

REN Number: 60202  |  Agent Code: GTHQ05109

Supervising REN: Goh Lik Teng (76441)

HQ Address: 13B, Jalan Perdana 10/10, Bandar Pandan Perdana, 55300 Kuala Lumpur, Wilayah Persekutuan, Malaysia

JB Office: Jalan Jaya Putra 7/5, Taman JP Perdana, 81100, Johor Darul Ta'zim, Malaysia

WhatsApp: +60 12-719 2388

3. Information We Collect

We may collect the following personal information when you submit an enquiry form or contact us via WhatsApp:

• Full name (first and last name)
• Phone number
• Email address
• Your property enquiry details and preferences
• Communication history via WhatsApp or email

We also collect non-personal data automatically such as browser type, device type, pages visited, and time spent on the site for analytics purposes via Google Analytics or similar tools.

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your property enquiries and provide information about KSL properties
• To contact you via WhatsApp, phone, or email regarding your enquiry
• To schedule property viewings or virtual tours upon request
• To send property updates, new launch notifications, and relevant information (with your consent)
• To comply with legal and regulatory obligations under Malaysian law

5. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. Your information may only be shared in the following circumstances:

• KSL Holdings Berhad — as required to process your property enquiry or booking
• GT Nelson Realty Sdn Bhd — our principal agency for administrative and compliance purposes
• Legal authorities — if required by Malaysian law, court order, or regulatory body

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by Malaysian law. If you request that we delete your data, we will do so within a reasonable timeframe unless we are legally required to retain it.

7. Your Rights Under PDPA Malaysia

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete personal data
• Withdraw your consent to our use of your personal data
• Request deletion of your personal data
• Lodge a complaint with the relevant Malaysian authorities

To exercise any of these rights, please contact us via WhatsApp at +60 12-719 2388.

8. Cookies

This website may use cookies to improve your browsing experience. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you decline cookies, some parts of this website may not function properly.

9. Third-Party Links

This website may contain links to third-party websites such as WhatsApp and Google Maps. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.